iPod Service Request Form

* Non-warranty criteria:

• Data backup and/or software issues.
• Damage caused by use with non-apple products.
• Damage caused by accident, abuse, misuse, flood, fire, earthquake or other external causes.
• Damage caused by operating the product outside the permitted or intended uses described by the manufacturer.
• Damage caused by service (including upgrades and expansion) performed by anyone who is not a representative of apple or an Apple Authorised service provider.
• A product or part that has been modified to significantly alter functionality or capability without the written permission of Apple.
• Consumable parts, such as batteries (unless damage has occurred due to a defect in materials or workmanship).
• If any serial number has been removed or defaced.